FBR establishes complaints cell under senior members

ISLAMABAD: Federal Board of Revenue (FBR) has decided to investigate complaints of taxpayers against tax officials in matters pertaining to corruption, inefficiency and maladministration.
The FBR established council of complaints which will be headed by senior FBR members including Member (IR-Ops), Member (Customs) and Member (Administration) with the task to scrutinize the serious complaints filed against the officers/officials of FBR.
The FBR said that the Board-in-Council, in its meeting dated April 19, 2017 while discussing operational strategy of Integrity and Performance Unit (IPMU) of FBR approves in principle establishment of council of complaints.

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