KARACHI: Pakistan International Airline (PIA) has deployed a new IT solution for swift online booking and facilitating the general public about flight schedules.
A statement on Wednesday said that the national flag carrier has shifted to leading Turkish IT Solutions Company, HITIT Computer Services.
The salient feature if new IT system is significant improvement in web site functions making online booking swift and very convenient for public.
Muhammad Saqib Aziz, Chairman & CEO, PIA said that the new IT Solutions partner will definitely bring more modernization and convenience to our valued customers.
He said every possible effort has been made to make the transformation glitch free. He has instructed PIA teams to remain available round the clock for smooth and swift transfer in all relevant areas of airline.
He commended IT and Commercial departments for their untiring efforts to make this transformation possible.
PIA reservations, inventory control, ticketing and check-in procedures, flight operations, scheduling, Revenue management and Accounting, and Crew Management etc. will now use HITIT’ s Crane Solutions.
The transformation from the previous module was done in the shortest time period and training sessions were held with PIA officials and its partner travel agencies.
With the new IT solution PIA and its travel partners will be able to work more efficiently. The new IT solution is not only cost effective but offers additional value which will greatly help PIA in its business activity.-
PIA has however, request and patience for any inconvenience during the transformation process.